It is rare that a large corporation, and especially its CEO, will admit liability and own up to mistakes. However, the CEO of General Motors recently did just that. North Carolina readers may be interested in learning about how the company did not appropriately identify an auto defect as a dangerous product. Now, the auto giant has admitted blame and is taking steps to protect consumers.
At the heart of the issue is a flawed ignition switch that has been linked to several deaths and injuries. If the impaired switches are accidentally bumped, it can result in the car losing power. When this happens, many safety systems within the vehicle are unable to function, such as air bags, power brakes and power steering. For reasons unknown and not explained, GM believed that the issues relating to this problem were actually a customer satisfaction problem and not a safety issue.